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LAGOS PUBLIC SERVANTS URGED TO ACQUIRE RELEVANT SKILLS FOR IMPROVED SERVICE DELIVERY


The Director-General, Office of Transformation, Creativity and Innovation (OTCI), Mr. Toba Otusanya has urged Public Servants in the State to acquire relevant skills and competencies that would impact positively on service delivery in the State.

He gave the advice during a sensitization workshop for members of staff in Alausa tagged: “The Medici Game” – a business simulation meant to challenge members of staff mentally to be more creative, innovative and quick at decision making.

According to him, Public Servants have a major role to play in ensuring that service delivery in the State improves on a continual basis by possessing the right capacity, skills and passion required to make that difference, adding that it was this quest to make a difference in service delivery that informed the concept of the Growth Mindset.

He noted that the training, conducted by OutsideIn HR Consulting firm, had come at a time when Public Servants need to rediscover themselves, and will also complement the ongoing efforts on Growth Mindset, expose individuals to analytical thinking, especially, practical things that could be used to realise the objectives of the Growth Mindset.

“We can use this to complement what we have done on Growth Mindset because it is all about promoting the culture of Creativity and Innovation; Public Servants should realise that the State relies on them to come up with problem-solving techniques to address the day-to-day challenges faced by the government”, he added.

While thanking the OutsideIn team for the mentally challenging presentation, the DG envisaged that collaborating with the Firm in the nearest future would complement the achievements recorded on Growth Mindset.

On her part, the Lead Consultant, OutsideIn HR Talent Management and Resourcing, Mrs. Ngozi Adebiyi said the idea to go into business simulation and strategy games was necessitated after having noticed that it was difficult to keep adult learners fully engaged, therefore, they came up with more creative and innovative ways of learning, through games and other processes that would stimulate their thoughts and cause them to make the right decisions.

While thanking the Management of OTCI for the opportunity, she encouraged them to always find ways to improve their capabilities and boost their personal growth processes.

Participants were taken through practical ways of problem-solving and decision making using games;  they were also challenged to continuously improve themselves, and apply the knowledge gained appropriately to work.